Frequently Asked Questions

 No appointment is needed. Walk-ins are always welcome. 

 You can request a refill by calling our pharmacy, visiting in person, or submitting a refill request through our website. 

 Most prescriptions are filled quickly. Processing time may vary depending on medication availability or insurance approvals. 

 Yes. Simply call us and we’ll handle the entire transfer process for you. 

 Yes. Ask us about medication synchronization so all your prescriptions can be refilled at the same time. 

 Absolutely. Our pharmacists are always available to answer questions and provide guidance. 

 Yes. We review prescriptions for safety, including possible interactions and side effects. 

 Contact our pharmacy for guidance. Do not double your dose unless instructed by a healthcare professional. 

 Yes. We’ll explain how and when to take your medication, possible side effects, and what to expect. 

 We accept most major insurance plans. Contact us if you’d like us to verify your coverage. 

 We can help explore cost-saving options, alternatives, or manufacturer programs when available. 

 Yes. Our team can assist with billing questions, copays, and prior authorization support. 

 Yes. We provide one-on-one consultations to ensure you understand your medications and treatment plan. 

 Yes. MTM is available for patients managing multiple medications or chronic conditions. 

 Yes. We stock a wide range of OTC products including vitamins, pain relief, allergy medications, and wellness items. 

 Delivery options may be available. Please call us to ask about eligibility and scheduling.

 Please bring a valid ID and your insurance card if applicable. 

 Yes, but they may need to verify patient information and provide identification. 

 We will notify you and provide an estimated time for availability or help find alternatives. 

 Yes. Healthfirst Rx LLC follows all HIPAA regulations to protect your personal and medical information.